SHIPPING INFO:
We are offer worldwide Shipping with tracking and secure checkout provided. We even have humans you can talk to at +61295310009 if you are experiencing any shipping issues.
Tracking your order:
All orders include tracking information that is normally sent via email as soon as the order has been shipped. Please refer to this tracking number to see the status of your order.
Customs & Duties: In most cases, packages shipped within Australia don’t require any additional fees. All shipping charges (or free shipping promos) listed do NOT include customs, duty, and taxes. We can’t hold responsibility for that and the recipient is responsible for all customs, clearing and other fee’s required to ship internationally.
My order hasn’t arrived: If you haven’t received your order within 35 business days, your order is eligible for refunds or free reshipment. Please email us at [email protected]
*Local holidays in origin countries that may cause a delay in shipping are not considered as business days.
Australian customers:
Free Australian-wide shipping on all orders over $50.
Standard – Australia Post (1 – 5 business days) – $8.00AUD
US customers:
Free US shipping on orders over $200.
Standard shipping (8 – 14 business days) – $25.00
Rest of the world:
Standard shipping (8 – 14 business days) – $30.00
Please note during Covid 19 Pandemic: that whilst we do everything possible to make sure your order goes out in time, once it is in the hands of the couriers or Australia Post we have no control on how long it gets into your hands. With lockdowns, postal strikes, truck strikes, lack of staffing at the post centres and everyone and anyone doing online orders, the demand is high for deliveries, and they are taking much longer than expected. We recommend that you use our shipping terms as a guideline only during non-pandemic times to avoid any disappointment. We have been informed that some deliveries, especially regional and rural areas can take up to three weeks! Sorry guys, please take this up with Australia Post and couriers, not us 🙁
