Opti-Soothe® Moist Heat Mask

Ready to ship in 1-2 business days

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Shipping Policy

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We offer a range of shipping methods to accommodate your needs. The available shipping options may include standard shipping, expedited shipping, and international shipping. The shipping methods available to you will be displayed during the checkout.

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Refund Policy

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Thanks for purchasing our products at https://megamarketplace.com.au operated by Pharmakel Pty Ltd.

If you are not entirely satisfied with your purchase, we’re here to help.

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.

You may return it with your original sales receipt, gift receipt or original packaging slip. We will happily exchange the item or refund your full purchase price. For some items we offer partial refunds. Please check the refund policy of the individual items while placing order.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.

An item not marked as non-returnable on the product detail page is eligible for return within the applicable return window if it fulfills one or more of the following conditions:

Was in a physically damaged condition at the time of delivery
Has one or more parts of accessories missing
Does not match with what was ordered
In order to be eligible for a refund

you have to return the product within 7 calendar days of your purchase
the product must be unopened and in its original condition.
the product must be unused and undamaged in any way.
the product must have the receipt or proof of purchase
If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund.

If you would like to request a refund, please feel free to contact us by

Email : info@megamarketplace.com.au
Sale:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Late or missing refunds:
If you haven’t received a refund, first check your bank account again or contact the bank.
If you’ve done all of this and you still have not received your refund yet, please contact us.

Contact our customer services department to get a free shipping label.

Email : info@megamarketplace.com.au
Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non ­refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Refund:
After we receive the product, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. Note that it may take 7 business days for a refund to show up on your account or credit card statement.

If you have any additional questions, feel free to contact us using the contact information below.

Pharmakel Pty Ltd
Rohini St
2074
Australia
Phone: 0410658368
Email : info@megamarketplace.com.au